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S H I P P I N G     R E T U R N S

S H I P P I N G  P O L I C Y

Our smaller homeware items such as handles or cushions are shipped free of charge.  Smaller pieces of furniture are shipped at a standard rate of £30 and larger items are a standard rate of £60.   Please allow between 1-2 weeks for delivery, however, this can vary depending on your location.

Alternatively, collection of any item can be arranged free of charge from Borehamwood, Hertfordshire.  For this, collection can be arranged within 24 to 48 hours from purchase. 

Please notify us of any potentially difficult access at your property so we can make the couriers aware.


R E T U R N S & E X C H A N G E S 

You are able to return any item for a full refund within 14 days of delivery, however, please note that any delivery costs incurred with the return will not be refunded.  The item will also need to be returned via the same courier that was used to send it, and also it will need to be packaged in the original packaging.

If, in the unlikely event that an item is delivered damaged, then please be sure to contact me within 24hours of delivery.  If possible, then please try to inspect your piece on delivery.  When any damage has been assessed we can work together to come to an agreed way to rectify the issue.

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